In the recent years, the BPO phenomenon has accompanied the increasing globalization of the world economy and has spawned a shift in the way the United States and Europe view the developing countries of the East. For instance, the increasing movement of companies wishing to outsource their back-office work to India and Philippines has meant that the people in the West have a favorable impression of the work ethic and professionalism of the Asian countries.
When do we need to outsource jobs instead of hiring a local employee? There are no hard and fast rule to help you decide whether to outsource tasks or not. As a business owner, you want the absolute best for your business. So, what is outsourcing? Outsourcing is a business strategy by which company contracts third parties to handle tasks normally assigned to in-house employees. This is also known as “contracting out”
The Philippine BPO industry has been a strong economic contributor to the growth of the Philippines GDP for a while now. Though it wasn’t a smooth ride, the industry still showed resilience and immense success. With so much success and growth, one can’t help but wonder where this massive industry is heading.
The Business Process Outsourcing (BPO) Industry is one of the most dynamic and well-paid trade field in the Philippines today. More than a successful field, the BPO industry proves to be the country’s largest and fastest growing sector. There is no denying its major contribution in providing millions of jobs and encouraging economic activity. New BPO investments are now spilling over Metro Manila.
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